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SERVICE TERMS & CONDITIONS

Majority of services are done in our Studio located at 1/238 Prospect Highway Seven Hills 2147 - which includes makeup services, eyelash extensions, lash lift, tinting, facial waxing, eyebrow treatments.

Bookings are essential and are to be made online.

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STRICT CANCELLATION POLICY

As a courtesy to our staff and other clients we appreciate at least 36hours notice should you need to cancel or reschedule an appointment. This can be done by phone, text or email.

An email and text message reminder is sent to all clients 48hours prior to your appointment. Please ensure your details are up to date.

Should you need to cancel within 24hours of your appointment time you will be charged 50% of your service price.

Any no shows will be charged at 100% of your service price.


Please be on time for your appointment!

LATE ARRIVALS
Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other clients. We regret that late arrivals will not receive extension of scheduled appointments.

Please notify us as soon as you are aware you will be running late.



CLEAN SKIN & MAKEUP FREE
Please come to your appointment makeup free. We would love to use your whole allocated time maximising your service – if we have to remove any makeup this will shorten your service time and in some cases will affect your service.

A surcharge of 15% applies on Public Holidays and any appointments booked out of regular hours.


 

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